INFO & FAQ

Ages & ID

You must be 18+ to enter and 21+ for alcohol/VIP. Photo ID required.

ACCEPTABLE FORMS OF ID

Any US government-issued driver’s license or ID card containing a photograph and date of birth
US or foreign government-issued passport containing a photograph and date of birth
Foreign government-issued driver’s license/ID with color photocopy of passport (Not valid for 21+ wristband. To purchase alcohol or enter VIP areas, a physical passport or US ID will be required.)
Temporary DMV documents proving you are currently renewing a license—ONLY if accompanied by passport or expired license

UNACCEPTABLE ID

NO School ID
NO Consular ID
NO Birth certificate
NO Expired ID of any kind
NO Photocopy of any ID (except as noted)
NO Temporary DMV license without passport or expired license

Festival Policies

NO Re-entry/ins & outs per day
NO Refunds or exchanges
NO Sitting on designated dancefloor areas
NO Moshing, crowd-surfing or stage-diving
NO Unauthorized/unlicensed vendors
NO Unauthorized solicitations, handbills, sampling, giveaways, etc.
NO Tailgating

Acceptable Items (Festival)

YES Deodorant
YES E-cigs/vapes
YES Festival totems or decorated pool noodles (see Totem Guidelines)
YES Flags/banners or handmade signs (no corporate/company-branded and no hard flagpoles)
YES Glowsticks & glowing/illuminated costumes or jewelry, LED poi and orbitals, Hula hoops – including LED hoops
YES NON-CLEAR (and clear) hydration packs with no more than two main compartments and one smaller compartment (must be empty upon entry)
YES Non-professional flash/still cameras, handheld video devices under 6″ (Sony Action Cam, GoPro, etc.), and GoPro extendable poles
YES Personal misting fan with a bottle no larger than 1.5L (must be empty upon entry)
YES Physician-prescribed medication that is not expired (must show physician’s prescription and consult with a safety officer upon entry)
YES Reusable water bottles (must be empty upon entry)
YES Sealed Intranasal Naloxone
YES CLEAR bags and do not exceed 12″x6″x12″
YES NON-CLEAR (and clear) small clutch bags not exceeding 6″ x 9″ (15cm x 23cm) with or without handle or carrying straps are permitted

Prohibited Items (Festival)

NO Aerosol products/cans
NO Balls or Frisbees
NO Costumes that resemble public safety uniforms (police, SWAT, fire, security, or medical)
NO Drones, remote-controlled aircraft, toys
NO Drugs or drug paraphernalia
NO Gas masks
NO Glass, cans, cups or coolers
NO Illegal substances
NO Laser pointers and air horns
NO Markers, pens or spray paint
NO Massagers
NO Outside food or beverages (including alcohol and candy)
NO Over-the-counter medication
NO Pets
NO Professional photo, video, or audio recording equipment (no detachable lenses, tripods, big zooms or commercial-use rigs)
NO Red-colored light-up wands, batons, or lightsabers
NO Stickers, flyers
NO Tents, large umbrellas, chairs, or blankets
NO Toy guns, water guns, slingshots
NO Weapons of any kind (including pocket knives, pepper spray, fireworks, etc.)
NO Wind chairs/sofas

Totem Guidelines

Maximum height is 10 feet.
Totems must be made from a lightweight material (e.g., foam, PVC / no solid metal).
Collapsible/telescoping camera extenders that follow the above guidelines are OK (lightweight/hollow aluminum/polycarbonate).
PVC, light wood or aluminum poles must be no thicker than 1 inch in diameter.
Decorated pool noodles work great for easy entrance through security.
Inflatables attached to totems must be deflated upon entry.
Any item deemed dangerous will not be allowed.
Totems promoting illegal activity or hate speech will not be permitted. Please keep it PLUR.

Do you need both a festival ticket and camping pass to camp or enter the campgrounds?

To enter Starbase camp, you must: be 18+, be wearing your 2-day festival wristband (purchased separately), and have your camping pass in hand. If your festival and/or camping passes are being held at Will Call, you must first visit the off-site box office and present your order number, credit card, and photo ID to pick them up.

Will there be parking for non-campers?

Yes, there will be a remote day parking lot for a fee.

If tickets or camping passes are being held at will call or need to be replaced, where can I get assistance?

Please visit the Box Office.

Are tickets expected to sell out?

There is always a chance that the event will sell out, in which case no more tickets will be sold. Get your tickets now—we want to make sure you don’t miss out!

What payment methods can be used to purchase tickets?

Credit and debit cards are accepted.

What is the maximum number of tickets I can buy?

Tickets are limited to four (4) per person for Tent Camping and up to eight (8) for those that are Car and RV Camping.

Should I receive a confirmation email for my purchase?

You should receive a confirmation email within moments of purchase. If you do not (be sure to check your junk folder), please contact Front Gate Tickets.

What if I purchased tickets but my card hasn’t been charged yet?

Your card should be charged within two business days. If you do not see the charge on your account, please contact Front Gate Tickets.

I ordered my tickets to be shipped to me. When will I receive them?

Tickets will begin shipping closer to the event. If you have not received your tickets within one week of the event, please contact Front Gate Tickets.

How can I avoid ticket fraud?

The best way to avoid ticket fraud is to buy directly from Front Gate. If you buy resale tickets, we advise you to get them only from trusted friends. DO NOT purchase from scalpers. If you arrive at the venue with an illegitimate ticket, you will be turned away, and no refund will be provided.

Alcohol

• You must be 21+ to consume alcohol in the campground.
• If entering with alcohol, you must present government-issued identification. Law enforcement will frequent the campground and randomly card campers seen drinking alcohol. Underage drinkers risk receiving a citation or even being arrested. 21+ campers are advised to carry their government-issued identification AT ALL TIMES.
• Acceptable: 1 case of Beer/Seltzers, wine & 1.75 liter of Liquor (NO GLASS) per person
• Prohibited: No glass of any kind

Safety

• For your safety, sleeping in parked vehicles is prohibited, with the exception of RV camping.
• The campground will be fully staffed by our Ground Control team, as well as medical and security personnel, 24 hours a day.
• We will also offer shade structures, free filtered drinking water refill stations.
• Please take care of your valuables. Neither Insomniac nor the venue is responsible for any lost or stolen items.

TEXTING SERVICE

If you need security, medical or any other assistance, text (510) NITE OWL [(510) 648-3695], stating your location and the nature of the issue. Example: My friend isn’t feeling well. Can someone please come check on her? She’s at the corner of 1st & Wide Awake.

Item Lists

Note: There are different Acceptable/Prohibited item lists for the festival and the campground. Read below for camping guidelines, or view the festival guidelines.

Acceptable Items (Camping)

Remember: it’s only three days! Roll your clothes, and pack lightly. These are just some of the items encouraged within the campground:

YES Canopies, E-Z UPs, large umbrellas, or shade structures within your allotted campground space
YES Bicycles (Must be wearing helmet)
YES Flags/banners/totems to distinguish your tent (see Totem Guidelines)
YES Hydration packs with no more than two main compartments and one smaller compartment (must be empty upon entry) including 2.5L Hydration Packs
YES Non-professional flash/still cameras and hand-held video cameras (e.g., Sony Action Cam, GoPro, Polaroids)
YES Personal-size battery-powered speakers
YES Personal-size pool floaties (made for no more than one adult)
YES Physician-prescribed medication that is not expired (must show physician’s prescription and consult with a safety officer upon entry)
YES Plastic stakes and rubber mallets
YES Small, portable propane grills/stoves with small tanks, up to 4 lbs per group (propane bottles that are part of your RV/camping trailer’s internal system are OK, even if they exceed 4 lbs)
YES Sunscreen lotion (inspected upon entry)
YES Tampons and pads (must be sealed at entry)
YES Wagons (must be soft-sided, collapsible)
YES Food (not in glass containers)
YES Water
* Only you can prevent forest fires! During your stay in the campground, please monitor all cooking devices while in use, and turn off tanks when you’re finished. If you see an unattended fire, please notify a campground staff member immediately.

Prohibited Items (Campground)

The following are NOT allowed in the campground:

NO Aerosol products/cans
NO Laser pointers
NO Air horns
NO Glass of any kind
NO Butane grills or accessories, such as torches
NO Costumes that resemble public safety uniforms (police, SWAT, fire, security, medical, life guards) in any way
NO Camping wind turbines
NO Dollies or hand trucks
NO Drones or remote-control aircraft
NO Drugs or illegal substances
NO Dry ice
NO Fireworks
NO Gas generators (solar-powered generators OK)
NO Glass (small bottles of perfume/cologne OK)
NO Helium balloons
NO Hammocks
NO Hookahs
NO Large speaker systems (Sound systems are limited to USB-powered/personal portable speakers. No amplified sound systems are allowed)
NO Loose pills without a prescription, or expired medications of any kind (all medications, prescription or otherwise, must be in their original container)
NO scooters, skateboards, longboards
NO Metal stakes & hammers
NO Nitrogen dioxide (NO2) canisters or nitrous of any kind
NO Open campfires or fires/flames of any kind (propane grills OK)
NO Wood or charcoal BBQs (this includes BBQs built into campsites)
NO Fire Pits (this includes any fire pits located around campgrounds)
NO Personal gas tanks for refueling RVs
NO Pets (except service animals)
NO Professional recording equipment—photo, video or audio (detachable lenses, tripods, big zooms, or commercial-use rigs)
NO Promotional flyers & stickers, promotional/corporate branded banners, or vehicles displaying sponsorships or ads
NO Red-colored light-up wands, batons, or lightsabers
NO Solar camping showers
NO Spray paint
NO Weapon or weapon accessories of any kind, real or fictional (including whips, lightsabers, pocket knives, pepper spray, fireworks, fake weapons/props, etc.)
NO Unauthorized vending of food or merchandise, including alcohol

Accessible Camping

To request an accessible camping spot, please fill out our ADA Camping Registration Form.

All Accessibility information can be found here

Camping Code of Conduct

Campers are expected to be courteous to one another, as well as to event staff. The campground is shared space, and these are your neighbors for the next few days! Please do your part in making this an incredible weekend for everyone. If a guest participating in any of the following behavior is uncooperative or a persistent offender, they will be removed from the festival site. In certain situations, the offender may be arrested.

By entering the campground, you agree to adhere to the following code of conduct:

• All campers must be 18 or older, verified by government-issued ID.
• All campers must have a festival ticket.
• All campers must wear their camping wristband (acquired at check-in).
• Campers consuming alcohol must be 21 or older, verified by valid photo ID, which may be randomly checked at any time.
• All campers must be packed and vacated from the campground by 3pm on Sunday April 27th.
• No vehicle movement will be permitted once parked.
• Prohibited items confiscated at entry or during the event will NOT be returned. Please don’t bring prohibited items!

The following actions may result in a WARNING and/or EJECTION from the campground:

• Irresponsible use of alcohol
• Public nudity or lewd behavior
• Accessing restricted areas without proper passes
• Taunting, bullying, abusive/disruptive language, and/or obscene gestures
• Littering
• Failing to cooperate/comply with campground safety officers
• Moving your vehicle to another location after placement by festival staff
• Parking or extending any part of your tent into fire lanes or outside designated/marked area

The following actions will result in IMMEDIATE EJECTION:

• Relieving your bladder or bowels anywhere other than approved restrooms/porta-potties
• Fighting or engaging in any action that may harm, endanger, threaten or bring discomfort to anyone
• Public sexual behavior
• Possession/use of illegal drugs
• Damage, destruction, vandalism or theft of any property