INFO & FAQ

STARBASE MUSIC FESTIVAL
APRIL 25TH-26TH, 2025

17801 Lake Perris Drive
Perris CA, 92571

Ages 18+

Festival Hours

Friday April 25th 11AM – 7AM
Saturday April 26 11AM – 6:30AM
Box Office & Will Call: Open during festival hours
* All GA tickets & camping passes are digital and do not require visiting Will Call.
If you have a VIP pass set for will call and are camping, you will be assisted with your will call at the camping toll booths.*

Camping Check In & Out

Camping Opens Thursday, April 24th at 8am
Thursday 4/24: 8am – Midnight
Friday 4/25: 8am – Midnight
Saturday 4/26: 8am – 5pm

All campers must leave the campgrounds and venue by Sunday, April 27 at 2pm.

Zero Tolerance

We have a zero-tolerance policy for drug use and possession.
Police officers will be working inside and outside of the event, and all narcotics laws will be strictly enforced.
Be responsible, and make smart choices.

Security & Entry

By purchasing a ticket, you agree to submit to a thorough, TSA-style search, including emptying your pockets and bags, having all of your items examined, a full pat-down, and possibly removing your shoes. We reserve the right to refuse entry to anyone.

GUIDE FAQ

Do you need both a festival ticket and camping pass to camp or enter the campgrounds?

To enter Starbase camp, you must: be 18+, be wearing your 2-day festival wristband (purchased separately), and have your camping pass in hand. If your festival and/or camping passes are being held at Will Call, you must first visit the off-site box office and present your order number, credit card, and photo ID to pick them up.

Will there be parking for non-campers?

Yes, there will be a remote day parking lot for a fee.

TICKET INFO

If tickets or camping passes are being held at will call or need to be replaced, where can I get assistance?

Please visit the Box Office.

Are tickets expected to sell out?

There is always a chance that the event will sell out, in which case no more tickets will be sold. Get your tickets now—we want to make sure you don’t miss out!

What payment methods can be used to purchase tickets?

Credit and debit cards are accepted.

What is the maximum number of tickets I can buy?

Tickets are limited to four (4) per person for Tent Camping and up to eight (8) for those that are Car and RV Camping.

Should I receive a confirmation email for my purchase?

You should receive a confirmation email within moments of purchase. If you do not (be sure to check your junk folder), please contact Front Gate Tickets.

What if I purchased tickets but my card hasn’t been charged yet?

Your card should be charged within two business days. If you do not see the charge on your account, please contact Front Gate Tickets.

I ordered my tickets to be shipped to me. When will I receive them?

Tickets will begin shipping closer to the event. If you have not received your tickets within one week of the event, please contact Front Gate Tickets.

How can I avoid ticket fraud?

The best way to avoid ticket fraud is to buy directly from Front Gate. If you buy resale tickets, we advise you to get them only from trusted friends. DO NOT purchase from scalpers. If you arrive at the venue with an illegitimate ticket, you will be turned away, and no refund will be provided.

MORE INFORMATION TO COME

CAMPING FAQ

Please check this site frequently, as all information is subject to change, and further items will be added. Stay tuned for more updates about camping, venue information, parking, allowed & prohibited items, ADA information and more.